Shipping

We offer standard shipping option for all of our deliveries. Shipping times differ by destination*:

—UK within 3-5 business days
—USA within 4-6 business days
—Canada and Russia within 2-5 business days
—Middle East within 3-5 business days
—Western Europe* within 3-7 business days
—Rest of Europe within 3-9 business days
—Asia & ROW within 3-7 business days
*Western Europe includes: Austria, Belgium, France, Germany, Ireland, The Netherlands, Switzerland, Luxembourg.
 

We currently only offer express shipping for orders to the USA and UK only. We are working towards offering this to further countries in the future!

—USA Express shipping within 2-3 business days*

—UK Express shipping order by 5pm GMT for next business day delivery. Please note purchases made after 5pm GMT on Friday and weekends will arrive the following Tuesday.

*Next business day is not guaranteed

As soon as your order leaves our warehouse, you will be updated throughout its journey. You will also receive a shipping confirmation email including your tracking number.

Luxivalle London cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the courier.

We aim to meet these delivery times but please note that these are an estimate and are not guaranteed.

We offer free standard shipping on orders that meet the following criteria:

UK on orders above $100. Orders under $100 will be charged $5.

USA on orders above $160. Orders under $160 will be charged $15. 

— Ireland and Europe* on orders over US$200. Orders under $200 will be charged a $20 shipping fee. 

Free standard shipping on orders over US$300 in the following countries: Australia, Canada, China, Hong Kong, Japan, Malaysia, Mexico, New Zealand, Russia, Thailand, Singapore, South Korea, and Taiwan. Orders under $300 will be charged $25. 

For orders to the Middle East, a $30 shipping charge will be added to your order.

For all other destinations, a $40 shipping charge will be added to your order.

 

Express shipping

We currently offer free express shipping for orders to the USA and UK only that meet the following criteria:

—USA on orders above $300. Orders under $300 will be charged $25. 

—UK on orders above $300. Orders under $300 will be charged $10

We currently offer express shipping for orders to the USA and UK only. We are working towards offering this to further countries in the future!

—USA Express shipping within 2-3 business days*

—UK Express shipping order by 5pm GMT for next business day delivery. Please note purchases made after 5pm GMT on Friday and weekends will arrive the following Tuesday.

 

*Next business day is not guaranteed

 

For all other countries we offer one standard shipping option for all of our deliveries. Shipping times differ by destination*:

—UK & Ireland within 3-5 business days
—USA & Canada within 4-6 business days
—Middle East within 4-7 business days
—Western Europe* within 3-7 business days
—Rest of Europe within 5-10 business days
—Russia within 5-7 business days
—Asia & ROW within 4-9 business days

*Western Europe includes: Austria, Belgium, France, Germany, The Netherlands, Switzerland, Luxembourg.

We are pleased to confirm that we offer worldwide shipping!*

 

*Please note that we are unable to deliver to some countries and we apologize for any inconvenience caused. We are currently unable to deliver to the countries below:

Afghanistan, Belarus, Canary Islands, Central African Republic, Congo- Brazzaville, Congo-Kinshasa, Hungary, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Nigeria, North Korea, Somalia, South Sudan, St. Barths, Sudan, Syria, Venezuela, Yemen and Zimbabwe.

We ship all of our orders from the United Kingdom, where our warehouse is based.

All orders are currently shipped worldwide using DHL. 

We are looking into expanding our courier options in the future! 

At this time we are unable to combine the shipping of multiple orders. We apologize for any inconvenience.

Unfortunately, we are unable to redirect orders to a different address once they have been shipped. 

We are currently unable to ship to PO Box addresses.

To request an invoice for your order please contact our Customer Care team by using the contact button located at the bottom our website.